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With the recent escalation of COVID-19 situation, we want to assure you that we are taking all the necessary steps to:
Ensure the safety of our employees.
Ensure the safety of customers receiving gifts.
Ensure that our clients can keep spreading smiles during these tough times.
More on these below:
We are a remote team based out of San Francisco bay area and Calgary, Canada. All the team members except those in the warehouse work remotely. We are also ensuring that we limit our customer meetings to video calls only.
In the warehouse, we are following the CDC guidelines for sanitation; wearing disposable protective gloves, washing hands and sanitizing work surfaces and knobs and handles regularly. We are also encouraging our workers to work on
different time slots so that there is minimum interaction between any two workers.
Our warehouse is in Fremont, CA where all the businesses are required to have restricted
operations only. We are also following those guidelines carefully. There has been no impact in our operations but if this changes, we will update you immediately.
For now, rest assured, your gifts will be shipped on time.
If we can be of help in any other way please let us know at firstname.lastname@example.org. We are always listening!